If you’ve ever called or visited Pier Law & Mediation’s White Rock office, chances are you’ve already met Malena Dorf. As our Client Services Coordinator, she’s the first smiling face clients see and one of the calming voices on the phone when they reach out. Malena brings warmth, empathy, and genuine care to every interaction, making each person feel supported from the very first moment they walk through our doors of our White Rock Family Law Firm.
From Curiosity to Career
Malena’s journey into law wasn’t a straight line. In high school, she thought she might one day become a lawyer. Life took her instead into a role at a law office, where she quickly realized that while the job wasn’t exactly like the movies, it was deeply rewarding. “It’s intense work no matter what part of the field you’re in, but the experiences you gain in a law firm are like nowhere else,” she reflects. That first role sparked her passion and gave her the foundation to grow into the skilled professional she is today.
Finding a Home at White Rock Family Law Firm
For Malena, joining Pier Law & Mediation was both a professional step and a personal turning point. She had noticed the firm’s reputation for excellence early on, even bookmarking it as one to watch. After the loss of her best friend, she felt motivated to take her career to the next level — a move that ultimately led her to Pier Law. “I wanted more for myself, and when I found out a friend worked here, it just clicked. This was the right place.”
Since then, Malena has thrived in Pier Law’s culture of support, growth, and trust. “The difference here is the people,” she says. “We’re protective of each other and we lift each other up. Even on hard days, you know you’re surrounded by a team that understands.”
Growing Through Challenges
At Pier Law, Malena has discovered her own resilience at the law firm’s White Rock office. “I’ve always been a hard worker, but here I’ve learned how to push past my own mental boundaries and not let overthinking hold me back. I’ve realized I have a strong work ethic and the ability to handle challenges head-on.”
She recalls one moment in particular that made her realize Pier Law was home. Around the anniversary of her friend’s passing, she was struggling emotionally. Instead of expecting her to power through, her colleagues stepped in with kindness and support. “Kendelle found me upset, gave me a hug and sent me home, and the team just surrounded me with care. That was when I knew I was in the right place.”
A First Impression That Lasts
As Client Services Coordinator, Malena plays a big role in shaping the first impression clients have of Pier Law. Her natural kindness and steady presence set the tone right away. “I know people aren’t usually calling us at the easiest time in their lives,” she says. “I just hope I can be the calm, understanding voice that makes them feel supported.”
Clients often tell us that the moment they walk into our office, they feel like family. That’s no accident — it’s Malena’s gift.
Beyond the Desk
Outside of work, Malena is a vibrant mix of creativity and fun. She loves painting, drawing, and all things art and science — passions that go back to her school days, where she won awards in both areas. She’s also a big fan of Mario Kart (especially the classic Wii version), Marvel movies, and family game nights. Sushi and Greek food are her go-tos, and she’s always up for a laugh.
And yes, despite her maturity and professionalism, colleagues are often surprised when they learn her age. “I’ve been told I’m 24 going on 70,” she jokes.
Why We’re Grateful
When asked what makes her proud to work at Pier Law, Malena doesn’t hesitate: “It’s the warm and welcoming environment. The people bring such a great vibe.” She also cherishes traditions like Wine Wednesdays — little moments that remind the team to connect and celebrate outside the rush of daily work.
We’re so lucky to have Malena as part of our Pier Law family. Learn more about how we help families. Contact our White Rock Family Law Firm today: pierfamilylawyers.com.
About Pier Law & Mediation
Pier Law & Mediation is one of Canada’s Fastest-Growing Companies (The Globe and Mail, 2024), built with heart, strategy, and a vision for a better way to practice law. We’re a modern, female-led firm founded by BC Family Law Lawyer, Kendelle Pollitt. Serving clients across British Columbia, Pier Law is based in White Rock, with offices in Tsawwassen, Downtown Vancouver (opening soon!), and Powell River on the Sunshine Coast. We’re growing quickly, and with intention.
At Pier Law, we do more than deliver legal services. We guide individuals and families through some of life’s most difficult transitions with empathy, and results. Whether through litigation, negotiation, or mediation, we believe in resolution-focused advocacy that prioritizes long-term wellbeing, especially for children.
With a trauma-informed, client-centred approach, we’re here to make the legal experience feel more human, and more effective. Our clients value responsive communication, practical advice, and the confidence that comes from having skilled, strategic advocates in their corner.
Working at Pier Law
Join us! With nearly 20 staff across 3 locations and counting, here are some of our Family Law Lawyers and Paralegals! We have operations and marketing staff, Legal Assistants (some who have been with Kendelle for nearly 10 years!) and Client Intake Specialists like Malena Dorf, with very low turnover. If you’re early in your practice (around 6–18 months’ call) and want mentorship, interesting files, and a supportive team, we’d love to meet you. With offices across the Lower Mainland and the Sunshine Coast. Send your CV in confidence to careers@pierfamilylawyers.com.
